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Pet accidents, solved

Pet Urine and Odor Removal

Even the most well trained pets have accidents. Our pet urine treatments can help keep “Fido” out of the dog house – and get your rug looking and smelling like new.

A small white dog lying on an area rug

Have you ever stepped away from your beloved pet for just a few moments and come back to an unwanted stain on your favorite area rug? Pet owners know all too well how these stains happen – but what is worse is the offensive odor and bacteria that often come with them.

Our pet urine and odor treatment process is designed to permanently remove staining and odors that have not permanently affected the fibers of your rug. Let us restore your area rug’s elegance with our proprietary formula so you can enjoy its luxurious texture for years to come.

How Pet Urine Affects Your Rug

  • Permanent Fiber Damage: the salts contained in pet urine attract moisture to the cotton foundation of your rug, causing it to rot from the inside. This damage isn’t always visible from the top.
  • Ammonia Damages Dye: the ammonia contained in pet urine breaks down the dyes in your rug, causing them to fade and bleed.
  • Worsening Odors: people become accustomed to the odors they smell every day, meaning they don’t realize just how smelly their rugs have gotten.
  • Urine Stains: decomposing pet urine can stain rugs, often spreading out further in the foundation. Stains deeper in the fibers can reappear after cleaning the visible stain.
A dog lying on an Oriental rug

Our Pet Urine Process

  1. Each area rug is inspected with Xenon lighting to document pet urine or other biological issues
  2. A 24-hour bleed test is performed on each color to test the rug’s colorfastness
  3. If urine or other biological matter is discovered, the rug goes through a 24-hour decontamination process
  4. Over 95% of all area rugs are fully submerged for cleaning. Rugs are washed one at a time.
  5. A pH-conditioned cold water rinse follows the cleaning process
  6. The rug is dried on an air table
  7. Our Rug Master inspects the rug to ensure it meets our high standards for quality
  8. Upon approval, the fibers of the rug are conditioned, and the nap is groomed into place
  9. The area rug is wrapped and prepared for delivery

Our pet urine and odor treatment is so thorough that we guarantee the odor will be gone and the rug will be decontaminated. If we feel a rug is beyond salvaging, we will tell you – our specialists will need to inspect it in person. Watch our video on pet urine and rugs.

A bottle of Unchained for Pet Lovers urine stain and odor remover

For Pet Urine Cleanup

Unchained for Pet Lovers is a professional-grade product that is now available to consumers. This rinse-free pet stain and odor removal product breaks the molecular chain to destroy odors and stains on contact. This eco-friendly product removes poo, pee, puke, red wine, airborne odors, blood, and more! It’s effective, easy, and safe for use on rugs, carpet, fabrics, clothing, tile, concrete, and most other surfaces.

Not recommended for use on natural fibers (such as wool, silk, and cotton). Make sure the area is completely dry before pets or anyone walks on the area. Ask us about it when you call.

Ready to give your rug the care it deserves?

Tell us about your rugs and we’ll get back to you with a quote. Free local pick-up and delivery for most rugs.

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