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Knowledge Center

Video Library

Short videos from our rug cleaning plant answering the questions we hear most: how often to clean, how to vacuum, moths, pet urine, rug pads, white knots, abrash and more.

How Often Should I Clean My Rug?

To maintain the beauty of your rug, it should be vacuumed weekly, being careful not to damage the fringe. Rotating it semi-annually will aid in evening the wear. Every 2–3 years, depending on foot traffic, have your Oriental area rug professionally cleaned by hand – not by impersonal batch washing machines.

How Can You Identify Moth and Bug Damage on Your Rugs?

Wool rugs are woven to last hundreds of years, but in the wrong conditions, with the wrong bugs, you can lose a rug in under a year. In homes, bug damage is found under large furniture and on the back side of the rug.

The Two Mistakes Made by Most Rug Owners

Hand-knotted wool and silk rugs are designed to last many generations if properly maintained. Helpful tips to keep yours beautiful and avoid easily preventable damage.

How Should You Vacuum Your Area Rugs?

Vacuuming is the very best thing you can do to protect the longevity of your rugs and your indoor air quality (wool rugs act as an excellent air filter).

Understanding Tufted Rugs

Wool area rugs with a material on the back are called “Tufted” rugs. They are held together by glue instead of hand-woven knots, and have different cleaning considerations.

Understanding Abrash

One of the things that makes hand woven rugs so beautiful is their visual texture – and part of that texture comes from the natural abrash of the rug.

Understanding White Knots

Why little white knots can appear on the surface of a hand-knotted rug after cleaning – and why they should never be cut.

Do I Need a Rug Pad?

Rug pads have many benefits, but they aren’t suitable for all rugs or in all situations. Learn when and if you should get a pad for your rug.

What is Protector?

How fiber protector helps keep spills from becoming permanent stains and keeps abrasive soils from clinging to your rug.

Pet Urine and Rugs

Accidents happen. Even the most well trained pet can have an accident in the home due to any number of different causes.

Understanding Viscose Rugs

Many rugs marketed today as silk are in fact artificial silk rugs made of viscose fibers – and viscose rayon presents several unique problems.

Ready to give your rug the care it deserves?

Tell us about your rugs and we’ll get back to you with a quote. Free local pick-up and delivery for most rugs.

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